Sanna Ubud A Pramana Experience

FAQ

Yes. One-way airport transfers (pick-up or drop-off) are available at IDR 800,000 nett per car, per way.

Yes. The resort provides a complimentary shuttle service to Ubud Center. Please refer to the schedule below (departure times from Sanna Ubud / Ubud Center):

10:00 AM / 10:30 AM
02:00 PM / 02:30 PM
05:00 PM / 05:30 PM
09:00 PM / 09:30 PM.

Standard check-in time is 3:00 PM.

Standard check-out time is 11:00 AM.

Early check-in is subject to room availability upon arrival.

Late check-out is subject to availability, and additional charges may apply.

No. A security deposit is not required upon check-in.

No. Durian is not permitted anywhere within the resort. If guests bring durian onto the property, it will be kept in a designated storage area until their departure.

No. Sanna Ubud is an adults-only resort, designed to provide a peaceful and relaxing experience exclusively for adult guests.

No. Pets are not permitted at the resort.

No. The resort provides semi-butler services.

Smoking is permitted only in designated outdoor smoking areas.

Yes. Extra beds or additional guest arrangements are available depending on the villa category. Eligible categories include Garden Suite Pool Villa, Jungle Suite Pool Villa, Butler Valley Pool Villa, and Two Storey Pool Villa. The additional charge is IDR 1,000,000 nett per night.

Yes. The resort can arrange special setups for birthdays, anniversaries, and honeymoons. Specific arrangements and prices depend on the requested setup.

Breakfast is served daily from 7:00 AM to 11:00 AM.

The restaurant operates from 7:00 AM to 11:00 PM, with the last order at 10:30 PM.

Yes. The main swimming pool is open daily from 7:00 AM to 7:00 PM.

Yes. The fitness center is open daily from 7:00 AM to 7:00 PM.

Yes. Kamandaka Spa offers a selection of treatments and spa packages.

Kamandaka Spa operates from 9:00 AM to 9:00 PM. The latest reservation for a one-hour treatment is at 7:30 PM.

Yes. Advance reservations are strongly recommended, as treatment availability may be limited.

Yes. Laundry services are available from 8:00 AM to 5:00 PM. Laundry collected before 9:00 AM will be returned on the same day. Please complete the laundry form and contact the Front Office for assistance.

Yes. Complimentary Wi-Fi is available in all villas and public areas.

Yes. Complimentary parking is available for all guests.

Yes. The resort offers an 8-hour private car and driver service at IDR 1,500,000 per car.

The tour lasts 8 hours, calculated from departure from the resort until return to the resort.

The IDR 1,500,000 package includes a private car and driver for 8 hours. Entrance tickets, parking fees, and meals are not included.

Yes. Guests may share their preferred destinations, and the resort can suggest a suitable route within the 8-hour duration.

Yes. Complimentary scheduled activities for in-house guests include morning walks, sunrise yoga, Balinese offering-making, lontar writing, and Balinese dance lessons, subject to the weekly activity schedule. Silver-making classes are also available at IDR 750,000 nett per person.

Yes. Sanna Ubud is located close to Tegallalang Rice Terrace, which can be combined with visits to Ulu Petanu Waterfall and Tirta Empul Temple. Other nearby activities include swing experiences, ATV rides, and white-water rafting.